Privacy Policy
How Mareza collects, uses, and protects your information when you shop with us.
Last updated: September 2026
Information We Collect
When you place an order or contact us, we collect the details you provide directly, such as your name, phone number, email address, delivery address, and order details (items, size, quantity). We do not ask for or store payment card numbers — orders are confirmed and paid for via WhatsApp or cash on delivery.
How We Use Your Information
- To process, confirm, and deliver your order
- To contact you about your order status via phone, WhatsApp, or email
- To respond to questions, size inquiries, or support requests
- To improve our products, catalogue, and website experience
How We Share Your Information
We do not sell or rent your personal information to third parties. Your order details are shared only with the courier/delivery partner handling your shipment, and only to the extent needed to deliver your order.
Cookies & Local Storage
Our website uses your browser's local storage to remember your cart and wishlist items on this device, so they're still there if you come back later. This information stays on your own device and is not sent to us until you actually place an order.
Data Retention
We keep order records for as long as needed to handle deliveries, returns, or customer support, and to meet any legal or accounting requirements.
Your Rights
You can ask us at any time to tell you what information we hold about you, correct it, or delete it, by reaching out through WhatsApp or the contact details on our site.
Changes to This Policy
We may update this policy from time to time as our services change. The date at the top of this page shows when it was last revised.